Connexion

2025_10_24_Terms_and_conditions

TERMS AND CONDITIONS

1. Identification of RUBICON

RUBICON is a simplified joint stock company registered with the Paris Trade and Companies Register under number 928 841 394, with its registered office located at 38 rue de Berri, 75008 Paris ("RUBICON").

2. Definitions

Customer: refers to the legal or natural person identified in the Quote who subscribes to the Services under the terms and conditions set out herein.

Account: refers to the secure Account that the User has on the Solution in order to access the Services.

Terms and Conditions: refers to these Terms and Conditions, which define:

- The terms and conditions of use of the Services,
- The respective obligations of the parties.

Satellite Data: refers to all data collected, processed, and enhanced by RUBICON and made available to the Customer via the Solution.

Export: refers to the feature allowing the Customer to retrieve their Satellite Data in a standard format (CSV, SHP, PDF, or equivalent) at the end of the Services.

Periods: refers to the period during which the User is authorized to access the Solution, as determined by RUBICON or by the Client holding the Account.

Solution: refers to the solution made available by RUBICON in SaaS mode, accessible at the following link: viewer.rubiconexploration.com

Parties: refers to the Customer and RUBICON

Services: refers to the features made available to the Customer via the Solution, as described in the "Description of Services" section.

Company: refers to the company RUBICON as identified in the section "Identification of RUBICON".

Users: refers to the Customer's staff members authorized to use the Solution.

3. Contractual Documents

The contractual relationship between the Customer and RUBICON is governed, in descending order of priority, by the Terms and Conditions.

These Terms and Conditions apply exclusively to End Customers who subscribe directly to the Services from RUBICON. They do not apply to End Customers who have subscribed through an authorized distributor, who are subject to the contractual terms and conditions defined with said distributor.

4. Conditions of access to the Services

(i) The Customer is a legal entity acting through a natural person with the power or authority to enter into contracts on behalf of and for the account of the Customer.

(ii) The Customer is a professional, understood as any natural or legal person acting for purposes falling within the scope of their commercial, industrial, craft, liberal or agricultural activity, including when acting on behalf of or for the account of another professional.

5. The Services

● Terms and conditions of access and subscription to the Services

RUBICON manages the creation of access for Users and the configuration of their access rights in accordance with the permissions granted for each Account.

Users can log in to the Solution using their username and password.

The Customer is solely responsible for the personal use of the Solution by Users.

● Description of the Services

RUBICON is a company specializing in the collection, enhancement, and analytical processing of radar satellite data related to the environment and security.

It develops and operates the Solution, enabling the Customer to:

● View and analyze this data via geospatial maps, enabling them to extract specific information and facilitate decision-making;

● Collaborate and share all or part of this data with their teams using a secure project download and access management system;

● Ensure the traceability and confidentiality of strategic information through hosting within the European Union, enhanced security protocols, and the option of hosting the solution on a sovereign "SECNUM cloud" offering the highest security standards;

● Benefit from technical support (maintenance, updates, assistance) to guarantee the continuity and reliability of the Services.

The Customer acknowledges that the implementation of the Services requires an internet connection and that the quality of the Services depends on this connection, for which RUBICON is not responsible.

RUBICON's Services involve the provision of a SaaS Solution enabling the Customer's Users to consult, view, store, and share the Satellite Data integrated into the Solution.

RUBICON reserves the right to offer any other Services.

Any request to modify the Services subscribed to shall be subject to an additional quote.

● Additional services

- Maintenance

During the term of the Services, the Customer shall benefit from maintenance, in particular corrective and upgrade maintenance. In this context, access to the Solution may be limited or suspended.

With regard to corrective maintenance, RUBICON shall use its best efforts to provide the Customer with corrective maintenance in order to correct any malfunction or bug detected in the Solution.

With regard to upgrade maintenance, the Customer shall benefit from upgrade maintenance for the duration of the Services, which RUBICON may carry out automatically and without prior notice, and which includes improvements to the Solution's functionalities, the addition of new functionalities and/or technical installations used within the framework of the Solution (aimed at introducing minor or major extensions). RUBICON shall use its best efforts to schedule evolutionary maintenance outside of office hours.

- Hosting

RUBICON shall, under an obligation of means, host the Solution, as well as the Satellite Data added to the Solution, on its servers or through a professional hosting provider, and on servers located within the European Union.

- Technical support

In the event of difficulties encountered when using the Services, the Customer may contact RUBICON at the following email address: support@rubiconexploration.com

Technical support is available Monday through Friday, excluding holidays and public holidays, from 8 a.m. to 6 p.m (CET) Depending on the identified need, RUBICON will estimate the response time and keep the Customer informed.

6. Intellectual property rights

6.1. Intellectual property rights to the Solution

The Solution is the property of RUBICON, as are the software, infrastructure, databases, and content of any kind (text, images, visuals, music, logos, trademarks, etc.) that it uses. They are protected by all intellectual property rights or database producer rights in force. The license that RUBICON grants to the Customer does not entail any transfer of ownership.

The Customer and Users benefit from a non-exclusive and non-transferable SaaS license to use the Solution for the duration specified in the article "Duration of Subscription to the Services."

6.2. Use of Satellite Data

The Satellite Data used in the Solution may come from:

● either from open data sources accessible to the public,

● or from commercial sources for which RUBICON holds the exploitation rights, acquired in its own name.

In the first case, RUBICON uses the open data in accordance with its terms of use.

In the second case, commercial Data is acquired or licensed by RUBICON, which holds the rights to use it. The Customer acknowledges that this Data does not belong to them and that they have no rights to the raw Satellite Data.

RUBICON processes this Data in order to produce the results, analyses, and indicators made available to the Customer as part of the Services. For the duration of the Contract, the Customer has a non-exclusive, non-transferable right of use limited to these results, exclusively for its internal needs.

RUBICON retains all intellectual property rights relating to the commercial Data it acquires, as well as to the processing, algorithms, models, and know-how used to produce the results.

7. Commercial references

The Parties may use their respective names, trademarks, and logos and refer to their respective Solutions as commercial references during the term of their contractual relationship and for three years thereafter.

8. Customer obligations and liability

● Regarding the provision of information

The Customer undertakes to provide RUBICON with all the information necessary for the subscription and use of the Services, including Satellite Data and any technical information useful for their integration into the Solution.

● Regarding the Customer's Account

The Customer:

- Guarantees that the information provided in connection with their subscription to the Services is accurate and undertakes to update it,

- Acknowledges that this information constitutes proof of its identity and is binding upon its validation,

- Is responsible for maintaining the confidentiality and security of their username and password. Any access to the Solution using these credentials is deemed to have been made by them.

The Customer must immediately contact RUBICON at the contact details mentioned in the article "Identification of RUBICON" if they notice that their Account has been used without their knowledge. They acknowledge that RUBICON will have the right to take all appropriate measures in such cases.

● Regarding the use of the Services

The Customer undertakes to actively collaborate with RUBICON during the configuration phase.

The Customer is responsible for their use of the Services and any information they share in this context. They are also responsible for the use of the Services and any information shared by Users. They undertake to ensure that the Services are used exclusively by them and/or Users, who are subject to the same obligations as them in their use of the Services.

The Customer shall refrain from misusing the Services for purposes other than those for which they were designed, and in particular for:

- Engaging in illegal or fraudulent activity,
- Undermining public order and morality,
- Harming third parties or their rights in any way whatsoever,
- Violating any contractual, legislative, or regulatory provision,
- Engaging in any activity that interferes with a third party's computer system, in particular for the purpose of violating its integrity or security,
- Carry out maneuvers aimed at promoting your services and/or sites or those of a third party,
- Assist or incite a third party to commit one or more of the acts or activities listed above.

The Customer also agrees not to:

- Copy, reproduce, modify, or misappropriate any element belonging to RUBICON or any concept that it exploits in connection with the Services, in particular for competitive purposes,
- Engaging in any behavior that interferes with or misuses RUBICON's computer systems or compromises its IT security measures,
- Infringing on the Company's financial, commercial, or moral rights and interests,
- Marketing, transferring, or giving access in any way to the Services, the information hosted on the Solution, or any element belonging to RUBICON.

The Customer shall refrain from adding to the Solution any Satellite Data or any document (this list is not exhaustive):

- That violate public order and morality (pornographic, obscene, indecent, offensive or unsuitable for a family audience, defamatory, abusive, violent, racist, xenophobic or revisionist),
- Infringing on the rights of third parties (infringing content, infringement of personality rights, etc.) and more generally violating a contractual, legislative, or regulatory provision,
- Prejudicial to third parties in any way whatsoever,
- False, misleading, or proposing or promoting illegal, fraudulent, or deceptive activities,
- Harmful to the computer systems of third parties,
- Or containing sensitive or confidential data without the necessary legal or contractual precautions having been taken by the Customer.

The Customer shall indemnify RUBICON against any claim and/or action that may be brought against it as a result of the Customer's breach of any of its obligations. The Customer shall compensate RUBICON for any loss suffered and reimburse it for any sums it may have to pay as a result.

9. Obligations and liability of RUBICON

RUBICON undertakes to provide the Services with diligence, it being specified that it is bound by an obligation of means.

RUBICON undertakes to comply with the regulations in force, particularly with regard to data protection, cybersecurity, and trade secrets.

● Regarding the quality of the Services

RUBICON shall use its best efforts to provide the Customer with high-quality Services.

To this end, it regularly carries out checks to verify the functioning and accessibility of its Services and may thus perform maintenance under the conditions specified in the "Maintenance" section.

However, RUBICON is not responsible for any temporary difficulties or impossibility of accessing its Services that may arise from:
- Circumstances beyond its control (including partial or total failure of the Customer's servers),
- The failure of equipment, cabling, services, or networks not included in its Services or not under its responsibility,
- The interruption of Services due to telecom operators or internet service providers,
- The Customer's intervention, in particular through incorrect configuration of the Services,
- A case of force majeure.

RUBICON is responsible for the operation of its servers, the external limits of which are constituted by the connection points.

Furthermore, it does not guarantee that the Services:

- Subject to constant research to improve their performance and progress, will be completely free of errors, faults, or defects,

- Being standard and in no way tailored to the Customer's personal constraints, will specifically meet its needs and expectations.

● Regarding the backup and confidentiality of Satellite Data

RUBICON makes every effort to back up all data produced by the Solution and/or entered into the Solution by the Customer.

Except in the event of proven fault on the part of RUBICON, it shall not be liable for any loss of data during maintenance operations.

RUBICON expressly refrains from any use, reproduction, or exploitation of Satellite Data for purposes other than the provision of Services, and guarantees the Customer the confidentiality of such Data.

● Regarding data storage and security

RUBICON provides sufficient storage capacity for the operation of the Services.

RUBICON makes every effort to ensure data security by implementing measures to protect the infrastructure and the Solution, detect and prevent malicious acts, and recover data.

RUBICON undertakes to delete the Customer's data from the Solution within 3 months of the end of the Services.

● Regarding the use of subcontractors and assignment

RUBICON may use subcontractors in the performance of the Services, who are subject to the same obligations as RUBICON in the performance of their work. However, RUBICON remains solely responsible to the Customer for the proper performance of the Services.

RUBICON may substitute any person who will be subrogated to all its rights and obligations under its contractual relationship with the Customer. Where applicable, it shall inform the Customer of this substitution by any written means.

10. Limitation of RUBICON's liability

RUBICON's liability is limited solely to proven direct damages suffered by the Customer as a result of using the Services.

With the exception of bodily injury, death, and gross negligence, and subject to having submitted a claim by registered letter with acknowledgment of receipt within one month of the occurrence of the damage, RUBICON's liability shall not exceed the amounts it has received during the 12 months preceding the event giving rise to liability or the duration of the provision of its Services if this period is shorter.

RUBICON assumes no responsibility for the quality, accuracy, completeness, or relevance of the Satellite Data provided by the Customer, which remains the sole responsibility of the latter.

11. Acceptable forms of evidence

Proof may be established by any means.

The Customer is informed that messages exchanged via the Solution and data collected on the Solution and RUBICON's computer equipment constitute one of the accepted forms of evidence, in particular to demonstrate the reality of the Services performed and the calculation of their price.

12. Terms and conditions for the processing of personal data

12.1. General provisions

The Parties undertake, each for their own part, to comply with all legal and regulatory obligations incumbent upon them with regard to the protection of personal data under Regulation (EU) 2016/679 of April 27, 2016 on the protection of personal data.

For the purposes of managing the contractual relationship between the Parties, each Party processes the personal data of its contacts at the other Party as a data controller within the meaning of the applicable Regulations, for the duration of the Services. This processing is necessary for the proper performance of the Services and only concerns the contact persons' identification data (in particular surname, first name, email address, telephone number). This data is kept for the period strictly necessary for the management of the contractual relations between the Parties.

The Parties' staff, their control departments (in particular auditors) and their subcontractors may have access to the personal data collected.

This processing may give rise to the exercise by the Parties' contacts of their rights under the applicable Regulations, namely: (i) to obtain communication and, where applicable, rectification or deletion of data concerning them, (ii) to request erasure or restriction of processing, (iii) to object to the processing on legitimate grounds, (iv) to request the portability of data concerning them, in order to retrieve and store it, and (v) to lodge a complaint with a competent supervisory authority.

12.2. Exclusions

The Customer undertakes not to include in the Satellite Data any personal data other than that strictly necessary for the use of the Solution. In the event of a breach of this undertaking, the Customer shall be solely responsible for the processing operations concerned.

13. Force majeure

RUBICON cannot be held liable for any failure or delay in the performance of its contractual obligations due to a case of force majeure occurring during the term of its relationship with the Customer, as defined in Article 1218 of the Civil Code.

If RUBICON is prevented from performing its obligations due to a case of force majeure, it must inform the Customer by registered letter with acknowledgment of receipt. The obligations shall be suspended upon receipt of the letter and shall be resumed within a reasonable period of time after the cessation of the case of force majeure.

RUBICON shall nevertheless remain bound to perform those obligations that are not affected by force majeure.

14. Penalties for breach

The following constitute essential obligations towards the Customer.

- payment of the price,

- not providing RUBICON with incorrect or incomplete information,

- observe the usual rules of politeness and courtesy in exchanges with RUBICON,

- not use the Services for a third party,

- not engage in illegal or fraudulent activities or activities that infringe on the rights or security of third parties, undermine public order, or violate applicable laws and regulations.

In the event of a breach of any of these essential obligations, RUBICON may:

- suspend or terminate the Customer's access to the Services,

- delete any Satellite Data related to the breach,

- publish any information message that RUBICON deems useful on the Solution,

- notify any competent authority, cooperate with it, and provide it with all information useful for the investigation and prosecution of illegal or illicit activities,

- take any legal action.

These penalties are without prejudice to any damages that RUBICON may claim from the Customer.

In the event of a breach of any obligation other than an essential obligation, RUBICON shall request the Customer in writing to remedy the breach within a maximum period of 15 calendar days. The Services shall terminate at the end of this period if the breach is not remedied.

The termination of the Services will result in the deletion of the Customer's Account and Customer data from the Solution within 3 months.

At the end of the Services, the Customer may retrieve their Satellite Data via the Export feature in a standard format (CSV, SHP, PDF, or equivalent).

15. Modification of the Terms and Conditions

RUBICON may modify its Terms and Conditions at any time and shall inform the Customer by any written means (including email) at least 45 calendar days before they come into effect.

The amended Terms and Conditions shall apply upon renewal of the Customer's Subscription.

If the Customer does not accept these changes, they must terminate their Subscription in accordance with the terms set out in the "Termination of Services" section.

If the Customer uses the Services after the amended Terms and Conditions come into effect, RUBICON will consider that the Customer has accepted them.

16. Applicable law and competent courts

The Terms and Conditions are governed by French law.

In the event of a dispute between the Customer and RUBICON, and in the absence of an amicable agreement within two months of the first notification, the dispute shall be submitted to the exclusive jurisdiction of the courts of Paris (France), unless otherwise required by law.

PRIVACY POLICY

At RUBICON, respecting your privacy and protecting your personal data is our priority.

This privacy policy (hereinafter the "Privacy Policy") aims to inform you about the methods of processing your personal data in the context of the use of the viewer.rubiconexploration.com/login website (the "Site") in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of this data (the "GDPR") and Law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms in its latest version in force (together the "Applicable Regulations").

This Privacy Policy does not describe the methods of collecting and processing your data via cookies and other trackers ("Cookies") on the Site and/or the Application and/or the Platform. For more information, please see our Cookie Policy .

Who is the data controller?

When you browse and/or register on our Site or more generally in the context of managing our contractual relationship with you, the data controller is Rubicon SAS, a simplified joint-stock company, registered with the Paris Trade and Companies Register (RCS) under number 928 841 394, whose registered office is located at 38 rue de Berri, 75008 Paris (" We ", "Us", "Our").

What data do we collect?

Personal data is data that can be used to identify an individual directly or by cross-referencing it with other data.

We collect personal data that falls into the following categories:

Identification data (surname, first name, email address, company name);
Connection data (login logs, encrypted passwords);
Any information you wish to provide to us as part of your contact request.

Mandatory data is indicated when you provide us with your data. They are reported by all means.

Details on the processing of your personal data

Purposes	Legal bases	Retention periods
To provide our services available on our Site (access your account, view your projects/files, etc.)	Performance of the contract you or your company has entered into with Us (i.e. our Terms and Conditions of Use)	When you have created an account: your data is kept for the duration of your account. Your connection logs are kept 1 year. In the event of an account that has been inactive for 2 years, your personal data will be deleted if you do not respond to our reactivation email. In addition, your data may be archived for evidentiary purposes for a period of 5 years.
Build a prospect file	Our legitimate interest in developing and promoting our business	Your data is kept for a period of 3 years from your last contact with us.
Responding to your requests for information	Execution of pre-contractual measures taken at your request	The data is kept for a period of 3 years from your last contact.
Comply with legal obligations applicable to our business	Comply with our legal and regulatory obligations	Invoices are archived for a period of 10 years. Data relating to your transactions (with the exception of bank details) is kept for 5 years.
Responding to requests for the exercise of rights by data subjects	Comply with our legal and regulatory obligations	If we ask you for a proof of identity: we will only keep it for as long as it takes to verify your identity. Once the verification is complete, the receipt is deleted.

Who are the recipients of your data?

The following will have access to your personal data:

The staff of our company;
Our subcontractors: hosting provider, newsletter provider, audience measurement and analysis provider, email provider, secure payment provider, billing tool, cookie management tool;
To any authority legally entitled to hear it, in particular the judicial, police or administrative authorities, if they so request.

Is your data likely to be transferred outside the European Union?

Your data is kept and stored for the duration of the processing on the servers of Wix Online Platforms Limited located in Ireland.

As part of the tools we use (see article on recipients concerning our subcontractors), your data may be transferred outside the European Union. The transfer of your data in this context is secured by means of the following tools:

Either the data is transferred to a country that has been the subject of an adequacy decision by the European Commission, in accordance with Article 45 of the GDPR: in this case, this country ensures a level of protection deemed sufficient and adequate to the provisions of the GDPR;
Or the data is transferred to a country whose level of data protection has not been recognized as adequate by the GDPR: in this case, these transfers are based on appropriate guarantees indicated in Article 46 of the GDPR, adapted to each provider, including but not limited to the conclusion of standard contractual clauses approved by the European Commission, the application of binding corporate rules or under an approved certification mechanism;
Or the data is transferred on the basis of one of the appropriate safeguards described in Chapter V of the GDPR.

You can obtain a copy of the tools that allow the transfer of your data outside the European Union by contacting us using the contact details indicated in the article "What are your rights over your data?" below.

What are your rights over your data?

You have the following rights in relation to your personal data:

Right to information: this is precisely why we have drafted this Privacy Policy. This right is provided for in Articles 13 and 14 of the GDPR.
Right of access: You have the right to access all of your personal data at any time, pursuant to Article 15 of the GDPR.
Right to rectification: You have the right to rectify your inaccurate, incomplete or outdated personal data at any time in accordance with Article 16 of the GDPR.
Right to restriction: You have the right to obtain the restriction of the processing of your personal data in certain cases defined in Article 18 of the GDPR.
Right to erasure: You have the right to demand that your personal data be erased, and to prohibit any future collection of your personal data on the grounds set out in Article 17 of the GDPR.
The right to set guidelines for the retention, erasure and disclosure of your personal data after your death.
Right to withdraw your consent at any time: For purposes based on consent, Article 7 of the GDPR states that you can withdraw your consent at any time. This withdrawal will not call into question the lawfulness of the processing carried out before the withdrawal.
Right to portability: Under certain conditions specified in Article 20 of the GDPR, you have the right to receive the personal data you have provided to us in a standard machine-readable format and to request its transfer to the recipient of your choice.
Right to object: Pursuant to Article 21 of the GDPR, you have the right to object to the processing of your personal data. Please note, however, that we may continue to process them despite this objection, for legitimate reasons or to defend legal claims.

You can exercise these rights by writing to us at the following address: contact@rubiconexploration.com

We may ask you to provide us with additional information in case of reasonable doubt, or any document that may prove your identity if the doubt persists.

For any question or request that has remained unsuccessful, you have the right to lodge a complaint with the competent supervisory authority in France, the Commission Nationale de l'Informatique et des Libertés ("CNIL"), located at 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07.

Changes

We may modify this Privacy Policy at any time, in particular in order to comply with any regulatory, jurisprudential, editorial or technical developments. These amendments will apply on the effective date of the amended version. You are therefore invited to regularly consult the latest version of this policy. Nevertheless, we will keep you informed of any material changes to this Privacy Policy.

Coming into force: October 1, 2025

COOKIES POLICY

What is a Cookie?

When browsing our website viewer.rubiconexploration.com/login (hereafter referred to as the “Website”), cookies, pixels, tags and other trackers (hereafter referred to as the “Cookies”) are installed on your computer.

A cookie is a small file, often encrypted, that is stored in your browser or device and is identified by a name. It is installed when you visit a website or application. Each time you return to the said website or application, the Cookie is retrieved from your browser or device. This ensures that each time you visit the website or application, the browser is recognized.

The installation of these Cookies is likely to enable us to access your browsing data and/or personal data concerning you.

Cookies Identification

Essential Cookies: These cookies are required for the Website to operate and to provide access to its core features (e.g., navigation, security). They cannot be disabled in our systems.

No analytics, advertising, or third-party cookies are used on this Website.

Your Cookies preferences

Cookies that can be installed without consent

Some cookies do not require your consent, such as:

- Technical or functional Cookies that are necessary for the operation of the Website;

- Certain Cookies for audience measurement or Cookies that enable to test different versions of the Website for the purpose of optimising editorial choices.

Your browser settings

It is also possible to set your browser to accept or reject certain Cookies.

Each browser offers different settings.

LEGAL NOTICE

Publisher:

The viewer.rubiconexploration.com website (the "Site") is published by:

Rubicon SAS
Simplified joint-stock company with a capital of 75,000 euros
Registered with the Paris Trade and Companies Register (RCS) under number 928 841 394
Registered office: 38 rue de Berri, 75008 Paris
Intra-community VAT number: FR53928841394
Phone Number: 0612311407
Email address: contact@rubiconexploration.com

Director of publication:

Alexandre Boissier, President

Hosting provider:

The Site is hosted by:

Company: Wix Online Platforms Limited
Registered office: 1 Grant's Row, Dublin 2 D02HX96, Ireland
Phone Number: +1 415 639 9034

Sign in